Terms of Service for ALWAZZAH Digital Marketing Co.

Effective Date: 30-12-2024

1. Introduction

Welcome to ALWAZZAH Digital Marketing Co. (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website [www.alwazzah.com] (“Website”) and services, including but not limited to website design, digital marketing, and online payment processing (“Services”). By accessing or using our Website or Services, you agree to be bound by these Terms.

These Terms are governed by the laws of the United Arab Emirates (“UAE”), and any disputes will be resolved in accordance with UAE law. Please read these Terms carefully. If you do not agree to these Terms, you must refrain from using our Website or Services.

2. Services Provided

ALWAZZAH Digital Marketing Co. offers a range of digital marketing services, including:

• Website design and development
• Digital marketing services, including SEO, social media management, and advertising
• Payment gateway integration
• Consulting services related to online business and digital marketing

We reserve the right to modify, suspend, or discontinue our Services at any time without prior notice.

3. User Obligations

As a user of our Website or Services, you agree to:

• Provide Accurate Information: You agree to provide accurate, current, and complete information when using our Services, including when making payments or creating an account.
• Use Our Services Legally: You agree to use our Services for lawful purposes only and comply with all applicable UAE laws and regulations, including those related to intellectual property, privacy, and data protection.
• Prohibited Activities: You agree not to engage in any activities that may damage, disable, or impair the operation of our Website or Services, including hacking, spamming, or distributing malicious software.
• Payment and Billing: You agree to provide accurate and complete billing information for all transactions. By using our payment gateway, you authorize us to charge the agreed-upon fees for Services rendered.

4. Account Creation and Security

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate and complete information when creating an account.
• Keep your account credentials, including passwords, confidential and secure.
• Notify us immediately if you suspect any unauthorized use of your account.

You are responsible for all activities that occur under your account, whether or not you have authorized them.

5. Payment Terms

• Pricing: The prices for our Services are displayed on our Website or provided to you in writing before initiating any Services. Prices are subject to change, but changes will not affect services already contracted.
• Payment Methods: Payments for Services may be made via online payment gateways or other methods we make available. You agree to pay all applicable fees for the Services provided.
• Late Payments: If you fail to make payment in accordance with the agreed terms, we reserve the right to suspend or terminate your access to the Services and charge late fees as permitted by UAE law.

6. Intellectual Property

• Ownership: All content, materials, and intellectual property related to our Website and Services, including text, images, graphics, logos, software, and other materials (“Content”), are the property of ALWAZZAH Digital Marketing Co. and are protected by copyright, trademark, and other intellectual property laws in the UAE and internationally.
• License to Use: Upon full payment for Services, we grant you a non-exclusive, non-transferable license to use the deliverables (e.g., website design, marketing materials) for your business purposes. You may not modify, distribute, or use the deliverables for any other purposes without our prior written consent.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information exchanged during the course of using our Services. We will not disclose your personal or business information to third parties, except as required by law or as outlined in our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by UAE law:

• No Liability for Indirect Damages: ALWAZZAH Digital Marketing Co. is not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption, arising out of or in connection with your use of our Website or Services.
• Maximum Liability: Our liability to you for any direct damages related to the provision of Services is limited to the total amount you have paid for those Services in the six months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless ALWAZZAH Digital Marketing Co. and its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, expenses, damages, or costs (including reasonable attorneys’ fees) arising from:

• Your violation of these Terms.
• Your use of our Services in a manner that violates any applicable laws or regulations.
• Any third-party claim resulting from your content or actions while using our Services.

10. Termination

We may suspend or terminate your access to our Website or Services at any time, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, you remain liable for any outstanding payments or obligations incurred prior to termination.

11. Force Majeure

We are not responsible for any failure or delay in the performance of our Services if such failure or delay is caused by events beyond our control, including but not limited to acts of God, war, terrorism, natural disasters, labor strikes, or technical failures.

12. Dispute Resolution and Governing Law

• Governing Law: These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes or claims arising from or related to these Terms or our Services shall be resolved through amicable negotiations. If a resolution cannot be reached, disputes will be submitted to the competent courts in the UAE.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our Website, and the revised Terms will be effective immediately upon posting. We encourage you to review these Terms periodically to stay informed of any updates.

14. Contact Us

If you have any questions about these Terms of Service or require further clarification, please contact us at:

ALWAZZAH Digital Marketing Co.
Email: admin@alwazzah.com
Phone: +971 523847481
Address: Office 208, Abu Saif Business Center, Hor al anz East, Dubai, United Arab Emirates.

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.